StoreProtect – Goods Protection

Protection for your goods whilst in storage

Stock N Lock can provide protection for your stored goods on a new replacement basis via an enhanced liability cover known as StoreProtect.

StoreProtect is an extension to our standard contract that allows us to accept liability for loss or damage to your goods in certain circumstances.

StoreProtect is designed for goods whilst in storage and can be set up on the day you join us. StoreProtect is super flexible, giving your goods continuous protection for the duration of your stay. It can even be amended as you add or remove items.

Our liability under StoreProtect is accepted on a new replacement basis for most goods you store. However, there are restrictions for some items, such as jewellery, watches, furs, fine art, beers, wines, and electrical items. We cannot offer StoreProtect for motorcars stored outside a unit or food/perishable items.

Please read our StoreProtect Addendum for full details of the protection we can provide.

To benefit from StoreProtect, you must declare an appropriate new replacement value for all goods stored (known as the Maximum Replacement Value). This figure must be adequate to always include all goods stored with us at any time. 

If you do not opt for StoreProtect, our standard terms limit our liability for your goods to a maximum of £100 and only in the event of our negligence. You are also required to arrange insurance at your own expense for your stated Maximum Replacement Value for the duration of the storage. 

What are the fees for StoreProtect?

StoreProtect begins from as little as £14.90 per calendar month inclusive of VAT, providing protection for up to £2,000 of goods value. Each additional £1,000 of protection is simply an extra £1 per month.

Can I arrange my own goods insurance?

Yes, we can accept third-party insurance policies. We require you to provide evidence (typically, a copy of the insurance schedule) to confirm you have insurance protecting your items at your chosen Stock N Lock location. This evidence is required no later than the start date of your storage stay. Please note, if providing your own insurance, it is your responsibility to check that the insurance is fit for purpose and suitable for your needs.