COVID-19 CUSTOMER UPDATE:
This is an update for our customers regarding the Coronavirus (COVID-19) following the Prime Minister’s statement on the evening of Monday 23rd March 2020.
Storage and warehousing is part of the logistics chain delivering goods and providing storage services. It is not included in the list of retail and other businesses identified for immediate closure.
The Government has specifically said online retailing should continue and we have many of these online retail businesses operating from our stores.
These businesses require our stores to remain open allowing them to continue trading. Many of these businesses are selling a range of essential goods and providing important services at this time.
We also have some new customers who have had a sudden need for short term storage triggered by the recent lockdown.
However, we have to balance that against the regulations required to limit the spread of Coronavirus.
To this end, we are reducing our reception/office opening times to:
Monday to Saturday from 9am-4pm
Sunday from 11am-5pm
What does this mean for me?
Your access to your storage room will remain as normal from 6am to 10pm.
However, we please ask:
That you please only visit if essential.
When the reception/office is manned it will be locked, however, if you need us we will be able to assist by telephone and email.
Visitors must respect social distancing at all times.
I have goods delivered to your store. Can this still happen?
During the lockdown period, we ask that all non-essential deliveries be re-directed elsewhere. However, we will be accepting deliveries for critical services or supply, but please note the new office hours from 9am to 4pm Monday to Friday.
Responses to your queries may be a little slower than you have come to expect from us, but please rest assured we will be answering all queries as quickly as we possibly can.
Our thoughts go out to you and your loved ones. Stay home, stay safe.
From all the [email protected]
Please note storage access times are 6am to 10pm 365 days a year